Access Control Maintenance

For residential and commercial use

Maintenance In Door Access Systems

Maintenance is essential to ensure the smooth running of a system and maintain the original functions and specifications.  Even the finest equipment will not function correctly over time without regular maintenance.

There are two common types of maintenance that can be offered to clients, Preventive Maintenance and Corrective Maintenance.

Preventive Maintenance

Preventive maintenance is the routine servicing of a door access system carried out on a scheduled basis to ensure that the system is running smoothly.

This maintenance is a thorough check to ensure that all components in the system are working as intended in accordance with the specifications and maintain the good performance as when it was originally installed and commissioned. The regular and scheduled inspection is to confirm that there have been no changes in the environment or area that could impact the system’s performance.

An engineer will visit the premises and carry out the preventive maintenance during or before the twelfth calendar month following the month of commissioning or of the previous preventive maintenance visit. The engineer will explain to the clients that they also need to take part in maintaining the mechanical components in an access control system such as locks and hinges more frequently than once per year. By advising the client of what to do to maintain a good running system, the installed system could be maintained for a long period of time.

A preventive maintenance visit is not just a routine visit. It is imperative that a system provider keeps the historical data and the details of any work performed and any faults that have been found in the premises. This includes operation by the client and any faults generated by the client in addition to faults attributed to the equipment.

Regular maintenance is essential even when it involves the best systems. This is because of the demands put on the system by the users, and this is more apparent if it operates in a difficult environment. Preventive maintenance and service includes both testing and inspection but can only be truly effective if the installation company is both trustworthy, competent and the engineers are trained correctly.

Corrective Maintenance

Corrective maintenance is the immediate servicing in response to the development of a fault.  This maintenance is generally unscheduled and will require rational reasoning and good organisation for an efficient troubleshooting.  It is vital that the engineer can understand the circuits in which they are working on and how these circuits function to ensure smooth running for the system.

Corrective maintenance can also be performed when a fault is found during a preventive maintenance visit.  This is possible because with many systems, the engineer can be guided by the control log or displays that will remind or alert them of malfunctions.

Corrective maintenance is necessary because most devices incorporate semi-conductors, diodes, transistors and integrated circuits.  These are reliable but will always have a small tolerance for malfunctions as they are manufactured in large volumes. Also, corrective maintenance must be performed to retain the future maintainability and service of the devices as well as to retain their market potential so that improvements in reliability can be gained

Maintenance Plan

Our Maintenance plans are available in two packages – Silver Cover and Gold Cover – we offer standard and flexible payment terms to suit your requirements.

SILVER PLAN

standard and flexible payment terms
  • Emergency call-out 24hr response
  • 24hr, 365 days dedicated Engineer Callouts
  • Full Engineer availability with comprehensive Van stock
  • Asset Identification and Maintenance Log
  • BSEN 16005 Safety Compliance Checks
  • Access to Technical Advice
  • Heavily Discounted Labour and materials
  • Discounted Material Costs

GOLD PLAN

standard and flexible payment terms
  • Emergency call-out 24hr response
  • 24hr, 365 days dedicated Engineer Callouts
  • Full Engineer availability with comprehensive Van stock
  • Asset Identification and Maintenance Log
  • BSEN 16005 Safety Compliance Checks
  • Access to Technical Advice
  • Heavily Discounted Labour and materials
  • Discounted Material Costs
  • 24/7 Priority Response
  • Compliance Reports and Risk Assessments
  • Dedicated Account Management
  • On Site User Training
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Full Service

Full services to doors to BS7036 standard & BS EN 16005 Approved

24hr Call-Out

24-hour emergency call out service 365 days a year

Emergency Call Out

We offer a full Emergency Callout Scheme guaranteeing attendance within 4 hours

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Contact Us

Location :

HN Storey
Unit 6 Park Court,
Ninth Avenue East,
Team Valley Industrial Estate,
Gateshead,
NE11 0EH

Email :

Phone :

0191 4879511

Please Note:
If this is an EMERGENCY SERVICE REQUEST please call 0191 4879511 for quick service

0191 487 9511

The North East Experts in Door Automation and Access Control. Piece of mind for your home or business.

24 Hours a day - 7 Days a week

Why Choose Us

  • 24hr Call-Out Service
  • Competitive rates
  • Safety Compliant
  • Expert Industry Knowledge
  • ADIA & ADSA Accredited (BS EN 16005)
  • Repairs, Servicing & Maintenance
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